I'm a Designer living in Wellington, New Zealand.

I like to find simple solutions to complex problems. That can mean talking to real people about their needs, looking at data, mocking up ideas and building prototypes.

The case studies below cover recent projects.

 

 
 

Xero Blog

Engaging with 500,000 customers in 180 countries.

 
 

 
 

Connecting big banks

Improving a frustrating customer experience, while saving over US$1million in annual operating costs.

 
 

 
 

Xero style guide

How we defined a comprehensive style guide for a growing team of over 20 designers, spread across five different countries.

 
 

 
 

A better video player

Designing a custom player with powerful features, part of the planned overhaul of a large-scale commercial video portal.